Question 1

Where are you located?

Accepted Answer

We have our head office currently located at Accra, Ghana. our branch offices are in Nigeria and Malaysia.

Question 2

How do I contact you?

Accepted Answer

You can contact us via email admin@tlrconsult.com or phone/WhatsApp on +233 59 466 9746. You can also follow us on LinkedIn, twitter, Facebook or subscribe to our YouTube channel.

Question 3

Who are you?

Accepted Answer

TLR Consult is an international consulting firm founded by a World bank and Pan African Federation of Accountants (PAFA) award recipient with one goal in mind, which is to be a world leading innovative knowledge provider. Everything we do supports this goal. Our team comprises of experienced, innovative and multilingual professional financial and research consultants awarded & recognised for their excellence in research projects by world renowned organisations such as the World Bank, Pan African Federation of Accountants and African Research Council. As an international consulting firm, presenting solutions to problems is what we do, by offering a vast range of contemporary professional services. We are passionate about what we do and proud to get the job done. So, let’s talk.

Question 4

Who are your partners?

Accepted Answer

Our partners comprise of locally and internationally recognised organisations. Click to view our partners.

Question 5

Who make up your team?

Accepted Answer

Our team comprises of experienced, innovative and multilingual professional financial and research consultants awarded & recognised for their excellence in research projects by world renowned organisations such as the World Bank, Pan African Federation of Accountants and African Research Council. Click to meet our team.

Question 6

What services do you offer?

Accepted Answer

We offer services in Research Consulting Financial Consultancy Business development & Investment Management Trainings, Seminars & Workshops To understand how we can serve you better, click to view our services.

Question 7

What is the best thing about you?

Accepted Answer

Its our amazing team. Thanks for asking. Our team comprises of experienced, innovative and multilingual professional financial and research consultants awarded & recognised for their excellence in research projects by world renowned organisations such as the World Bank, Pan African Federation of Accountants and African Research Council.

Question 8

When do you operate?

Accepted Answer

We are open to business on Monday – Friday between the hours of 8.00am – 6.00pm (GMT) and Saturday between the hours of 8.00am – 4.00pm (GMT).

Question 9

Do you offer free trainings all the time?

Accepted Answer

Yes. We provide free training in Research and Financial management.

Question 10

How do I register for a free online training?

Accepted Answer

We provide a button on our home page for registration. On our home page, click the button titled “CLICK HERE TO REGISTER FOR OUR COURSES”, search through the course categories for the free training and click on the book now button attached to the free training. Follow the steps by filling in the booking form and you will be booked.

Question 11

Do you offer E-Certificates for all your free trainings?

Accepted Answer

At the moment, we provide E-Certificate for our free trainings at a cost of $9 per training.

Question 12

Do you offer training materials to all participants after your free trainings?

Accepted Answer

At the moment, we provide training materials and

Question 13

What is the difference between your free and paid trainings?

Accepted Answer

Our free trainings are non-interactive, usually 60 minutes in duration & offer training materials and E-certification at a cost of $9. Our paid trainings are interactive, offer E-certification alongside other training materials and are usually at least 90 minutes - 4 hours in duration.

Question 14

What benefits do I get from attending your free training?

Accepted Answer

Our free trainings provide participants with knowledge from internationally recognized experts in various thematic areas. Click here to view our past trainings videos. However, participants that require an E-certificate and training materials after our free training(s) will be required to pay $9.

Question 15

Do you offer consultancy services only in Ghana?

Accepted Answer

At the moment, we provide our services to clients in various countries all over the world. Kindly contact us via email admin@tlrconsult.com or via phone/WhatsApp on +233 59 466 9746. We will be glad to be of service.

Question 16

Do you offer consultancy services in other countries?

Accepted Answer

Yes. We provide our services to clients in various countries all over the world. Kindly contact us via email admin@tlrconsult.com or via phone/WhatsApp on +233 59 466 9746.We will be glad to be of service.

Question 17

What payment methods do you accept?

Accepted Answer

At the moment, we accept Debit/Credit card payments and Apple pay for international participants as well as Mobile Money payments for participants in Ghana and direct bank transfer, USSD,Visa QR for participants in Nigeria.

Question 18

Can I pay in my local currency?

Accepted Answer

Yes. At the moment, payment can be made in either USD $, Nigerian Naira or Ghana Cedis. Participants in Nigeria and Ghana who wish to pay in their local currencies should select Manual Payments at checkout. However, for participants from other countries paying in USD $, once you click the pay button, your bank will transfer the dollar equivalent of your local currency.

Question 19

Must I make payments immediately?

Accepted Answer

Yes. To ensure you get details to your desired trainings, it is recommended that you make your payments immediately.

Question 20

How do I demand for a refund after multiple payments for the same training?

Accepted Answer

We honour chargebacks from multiple payment for the same training. Kindly send us an email admin@tlrconsult.com

Question 21

Can I demand a refund after the training?

Accepted Answer

At the moment, one of the conditions in our terms and conditions states that you are not entitled to a refund before or after the service has been delivered. You can view our terms and conditions here.

Question 22

What is your refund policy?

Accepted Answer

We do not allow for refunds before or after the service has been delivered. Click to view our Terms and conditions.

Question 23

How do I book/register for a training?

Accepted Answer

We provide a button on our home page for registration. On our home page, click the button titled “CLICK HERE TO REGISTER FOR OUR COURSES” , search through the course categories for the training course(s) you are interested in booking and click on the book now button. Follow the steps and you will be booked.

Question 24

Can I book/register now and pay after the event?

Accepted Answer

NO. At the moment, only participants that registered and paid for our paid events get to attend.

Question 25

Can I book/register at an earlier date and pay later before the event?

Accepted Answer

NO. At the moment, your booking/registration is only confirmed once you pay for the event.

Question 26

Can I book/ register for multiple trainings all at once?

Accepted Answer

Yes. You can book/register for multiple trainings all at once.

Question 27

Can I cancel my booking/registration at any time?

Accepted Answer

At the moment, we do not provide for refunds once the payment has been verified.

Question 28

Where can I access the course details for a training after registration?

Accepted Answer

We provide a confirmation email immediately upon booking/registration of our courses. Check your email inbox (primary, promotion, social or spam folders) for an email from the firm with the training details. If you however do not receive any email after 24 hours contact us immediately via email admin@tlrconsult.com or phone/WhatsApp on +233 59 466 9746

Question 29

Where can I view all your available courses before I register?

Accepted Answer

To view all available courses, click “Events” from the homepage or view the course gallery.

Question 30

When should I expect to receive the training course details after registering?

Accepted Answer

Immediately after payment. Check your email inbox (primary, promotion, social or spam folders) for an email from TLR CONSULT with the training details. If you however do not receive any email after 24 hours contact us immediately via email admin@tlrconsult.com or via phone/WhatsApp on +233 59 466 9746

Question 31

How long after the training will I get my training materials/certificate?

Accepted Answer

We provide training materials and E-certificates to your email at most 3 working days after the training.

Question 32

Where can I go to collect my training certificate?

Accepted Answer

We provide training materials and E-certificates to your email mailbox at most 3 working days after the training.

Question 33

How do I contact you for in-house trainings?

Accepted Answer

Kindly contact us via email admin@tlrconsult.com or via phone/WhatsApp on +233 59 466 9746. We will be glad to be of service.

Question 34

Do you offer in-house trainings only in Ghana?

Accepted Answer

At the moment, we provide our services to clients in various countries all over the world. Kindly contact us via email admin@tlrconsult.com or via phone/WhatsApp on +233 59 466 9746. We will be glad to be of service.

Question 35

Do you offer in-house trainings in other countries?

Accepted Answer

Yes. We provide our services to clients in various countries all over the world. Kindly contact us via email admin@tlrconsult.com or via phone/WhatsApp on +233 59 466 9746. We will be glad to be of service.

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